Project Definition: The project definition results in the project definition document which describes the way a project will be handled and gives an overview of the different steps in a project.

Inventory of Demands: In this phase of the project the current situation is being assessed and the different requirements are being indentified. The customer can then acknowledge if he is well understood.

Vision statement: The general system or application requirements are being formulated with which the primary stakeholders agree.

Functional and Operational Requirements: In this phase all functional and operational requirements are being described in detail independent of realization technology. This can be answered by the question: “What shall we do?”

Technical Design & Prototype: The functional and operational requirements are being translated into a solution. This is realized by following a predefined development methodology and choosing the specific technologies. An important part in this phase is building the prototype.

Implementation: During the implementation phase the solution is being built taking into account the requirements defined in the functional and operational requirements and following the specification defined in the technical design & prototype. The customer is being informed about the progress on different milestones during the development progress.

Testing & Documentation: The testing phase includes the execution of factory acceptance tests (FAT) and site acceptance tests (SAT). The FAT ensures the customer that all requirements have been met. The SAT ensures the customer that the solution works at the location it is being installed. After these tests have been completed successfully documentation and training is being provided.

Managed Services & Support: After project implementation, managed services & support ensure the continuity of your solution.